Garancijski pogoji Zlatarne Aura

Zlatarna Aura daje dveletno garancijo od datuma nakupa na vse izdelke. Garancija velja za vse napake v materialu in pri izdelavi. Garancija ne velja za poškodbe, ki so posledica normalne obrabe ali nepravilne uporabe izdelka ter mehanske poškodbe.

NAKIT: zlato, srebro, platina in paladij

Da bi bilo jamstvo učinkovito, prosimo naše stranke, da upoštevajo naslednja priporočila: 

- ne dovolite neposrednega stika z vodo, parfumom, laki za lase, insekticidi ali drugimi kemikalijami, saj lahko poškodujejo ali razbarvajo materiale ali kamne,

- ne uporabljajte močnih detergentov ali čistil za nakit. Njihova uporaba lahko povzroči trajne poškodbe površine, kovin ali kamnov, 

- za suho čiščenje in osvežitev izdelkov uporabljajte samo posebne krpe,

- srebro in vse izdelke, prevlečene z rodijem, lahko očistite ali polirate z bombažno krpo. V primeru močnih madežev lahko bombažno krpo najprej rahlo navlažite s prečiščenim alkoholom.

Zahvaljujemo se vam za nakup in vam želimo prijetno nošenje. Vaše zadovoljstvo je pravo merilo našega uspeha in vsekakor upamo, da se v prihodnosti še srečamo. 

WARRANTY RULES OF ZLATARNA AURA

Zlatarna Aura gives a two-year warranty from the date of purchase on all products. The warranty applies to all material and manufacturing defects. The warranty does not apply to normal wear and tear, mechanical defects and incorrect use of the product.

JEWELRY: silver, gold, platinum and paladium

For the warranty to be effectice, we ask our costumers to observe the following rules:

- do not allow direct contact with water, perfume, hairspray, insecticides or other chemicals as they may cause damage to or discoloration of metals or stones,

- do not use any harsh detergents or jewelry cleaners. Using them may cause permanent damage to surface, metals or set stones,

- use only special cloths to dry clean and refresh the jewelry,

- silver and all rhodium plated items can be cleaned and polished with a cotton cloth. In case of severe stains, a cotton cloth can be slightly moistened with rectified alcohol first.

Thank you for your purchase. We wish you a pleasant wear. Your satisfaction in the true measure of our success and we certainly hope to meet you again in the future.